FAQs

Anter Elevator is an export trading company integrating R&D, design, sales, and after-sales service. With a nearly 20,000-square-meter factory in Jiyang District, Jinan, Shandong Province. Anter Elevator specializes in home elevators, villa elevators, and loft elevators. These products offer a convenient lifestyle and reduce time, making them a wise choice for families seeking a better quality of life.

We are a professional home elevator manufacturer with over 15 years of experience in this field, and we remain committed to this area for the future. We offer free design services, 12 months of free maintenance, and lifetime maintenance consulting services. After purchasing our elevator, we also provide installation instructions and remote technical support.

Most home elevators require 1-4 meters of space. However, we also have elevators designed specifically for small spaces. You only need to tell our salesperson the sizes you want and we will design a solution specifically for you.

First of all, the materials we use are all of international quality standards, and the accessories we use are also well-known domestic and foreign brands. Meanwhile, they are processed with a variety of advanced technologies and installed by experienced technicians. Secondly, our products will undergo multiple quality inspections after completion, and we will also send you the product test reports, pictures and videos at any time.

Our home elevators can reach up to 7 floors, which is about 21 meters. However, there are some differences between different types of elevators, so we need to analyze them specifically based on your needs.

Our elevators are equipped with safety protection systems with functions such as speed limit, buffer, and terminal protection. Our hydraulic elevators use Italian and German hydraulic pump station systems, Italian hydraulic system explosion-proof devices and hydraulic self-locking systems to provide multiple guarantees for your safety.

Ant home elevators are very suitable for people with disabilities and old people. We have special elevators for wheelchair users. They run fast but are very stable. The products are highly safe and can reduce the inconvenience of people with disabilities, making their lives better.

Yes. We can customize the color, style, and brand logo. First of all, we have a variety of colors to choose from, as well as the pattern of the elevator interior and the style of the floor mat. We can meet your needs. We also welcome agents to seek cooperation. We can put your company logo on it. In short, we will work hard to meet your needs.

Our elevators come in a variety of sizes. You can choose according to our recommendations or your own ideas. In addition, the maximum load weight of our elevators is 400kg, which can meet your requirements in the widest range.

Yes, our company has a professional R&D and design team, as well as an experienced technical team. Whether you provide sample design drawings or make designs for you according to your requirements, we can do it. You are always our core.

Yes, we are an integrated company of industry and trade. We have our own factory, which was built in 2010. It is an experienced old factory, covering an area of ​​10,000 square meters, divided into three production workshops and a showroom. We can provide you with the most stringent quality assurance and the most favorable prices.

We welcome every customer to visit our factory. In order to let customers better experience our elevators, we have spent a lot of money to build a special showroom where you can intuitively feel our elevators. We are confident that you will choose us after visiting our factory.

We provide a 12-month free warranty for every elevator produced by Anter Export, as well as lifetime maintenance and consulting services.

For specific installation issues, we will have professional technicians to provide remote guidance through the platform and send detailed installation instructions and related videos to ensure that you can install it correctly in the shortest time.

Our home elevators have a low failure rate and require minimal maintenance. However, we provide some instructions for daily use, which will be provided in the manual or videos . We also recommend an annual professional maintenance consultation, which includes an inspection of the machine components and electrical system.